HOW YOU MAY PAY FOR YOUR ORDER:
 | | WE'RE SORRY, BUT WE CANNOT DIRECTLY PROCESS CREDIT CARDS! We'd rather not have to charge you higher prices as a direct | | | result of the high processing fees credit card companies charge merchants. Thank you for your understanding.
|
| | We can accept credit card payments THROUGH PAYPAL ONLY using TIBOOKS@YAHOO.COM as the payment email address. This | | | is our Paypal business account email address. Paypal offers you a safe and secure method of sending payments. (For questions about how
Paypal works, please go to www.paypal.com.) Paypal does not charge you for sending money.
|
| | If you do not have a Paypal account and would rather not open one, we will send you a Paypal Invoice with which you can make your credit | | | card payment without opening a Paypal account. When you place your order, please request a Paypal Invoice.
|
| | We can only accept payments for foreign orders via PAYPAL or INTERNATIONAL MONEY ORDER in United States | | | dollars.
|
| | Please make Paypal payments ONLY TO:
|
| | PLEASE NOTE: Paypal payments made to our email address (of info@treasureislandbooks.net) CANNOT be accepted | | | and will delay shipment of your order!
|
| | We also accept personal or business checks (drawn on USA banks ONLY) and money orders (in US Dollars ONLY) made payable to | | | Treasure Island Books and sent to:
|
981 Sagrada Circle North
Keizer, Oregon 97303
| | Please do not send cash!
|
GENERAL PAYMENT INFORMATION:
| | We do not ship books without full payment.
|
| | Payment must be for the exact amount charged only. We will not make change for any monies sent, whether they be in the form of | | | check, money order, via Paypal, or cash. The only exception to this rule is when the difference between the cost of what we charged for
shipping is more than $1.00 than the actual cost to ship your package; that amount will be promptly refunded. (Please refer to our Shipping
Information.) All other monies received in excess of that charged will be considered a tip.
|
| | We do not--under any circumstances--accept multiple-party payments of any kind, nor will we comply with any suspicious requests to cash a | | | payment made in excess of that billed and return the difference to either the original buyer or a third party. Such payments will promptly
result in a cancellation of the order and a destruction of the check or money order (we will not foot the cost of returning it); Paypal payments
will be denied.
|
| | PLEASE DO NOT send payment of any kind BEFORE you have placed your order with us either via email (info@treasureislandbooks. | | | net) or telephone (503-566-5740) AND your order has been acknowledged! If you send payment for an order via mail without any
communication with us beforehand (we call this "ordering blind"), we cannot guarantee the book will be in stock. Please do not make the
assumption it will be. We make every effort to keep our inventory updated; however, we cannot reasonably be held responsible if the book
you want is sold before we receive your "blind" payment. Checks or money orders received for blind orders when the book is no longer
in stock will NOT be returned to the sender; we will destroy them here by putting them through our paper shredder.
|
| | When we're in receipt of a pending Paypal payment--one that is on hold waiting for funds to be deposited by you into your Paypal account-- | | | we do not consider this as payment in full and we do not ship the book until the monies are available for immediate transfer to our bank
account.
|
| | We usually do not hold checks for bank clearance from private individuals in amounts less than $20.00. We usually do not hold checks for | | | bank clearance from businesses or libraries. We do hold checks for bank clearance from private individuals if they are in the amount of
$20.00 or more. Bank clearance may take up to seven business days. Books will not be shipped until checks have cleared; we're sorry but
there cannot be any exception to this.
|
| | We will immediately ship books which have been paid for via money order or cleared Paypal payments.
|
NON-SUFFICIENT FUNDS (NSF) CHECKS:
| | A check returned to us due to non-sufficient funds (NSF)--regardless of its amount--will not be redeposited.
|
| | If the book has been shipped, we will via email request the customer to immediately make a PAYPAL OR MONEY ORDER payment to | | | cover not only the check's amount but also the penalty fee our bank charges us when an NSF check is submitted by a customer (this amount
is often changed by our bank so we cannot state it here) plus our NSF check penalty of $25.00 (plus the Paypal fee charged us to accept the
replacement payment--based on the total amount due--if necessary). A Paypal invoice in the total amount due will be sent immediately to the
customer and full payment is due within ten business days of its being sent.
|
| | If the book has not been shipped, we will via email request the customer to immediately make a PAYPAL OR MONEY ORDER payment | | | to cover the penalty fee our bank charges us when an NSF check is submitted by a customer (this amount is often changed by our bank so
we cannot state it here) plus our NSF check penalty of $25.00 (plus the Paypal fee charged us to accept the payment--based on the total
amount due--if necessary) whether or not the customer still wants the book. If the customer does still want the book, it will not be
shipped until a replacement payment via PAYPAL OR MONEY ORDER for the original charge plus all penalty fees has been received by
us. A Paypal invoice in the total amount due will be sent immediately to the customer and full payment is due within ten business days of
being its sent.
|
| | Failure to comply with our request to pay for the book(s) and/or penalty fees will result in legal steps being taken.
|
INVOICING:
| | Included with your shipment will be a combination invoice/shipping manifest. It will recite the following information:
|
 | | Date of purchase
| | | Book title
| | | Treasure Island Books' inventory number
| | | Purchase price
| | | Shipping fee
| | | Your mailing address
| | | Your email address (if provided)
| | | Treasure Island Books' address, phone number, and email address
|
| | However, we will eliminate the purchase price and shipping fee from that information--thus making it simply a shipping manifest and not an | | | invoice--if the book is being drop-shipped or is a gift. (It is important to have additional shipping information inside the package in case the
package and/or its mailing label are damaged during shipping.) Please refer to our Shipping Information, "Important Note Regarding Customs
Forms," for information on how this may affect foreign shipments.
|
| | We will not ship packages without our company name and address on the mailing label except in special circumstances requested by a book- | | | seller (please see "Invoicing Drop Shipments for Booksellers," below).
|
INVOICING DROP SHIPMENTS FOR PRIVATE INDIVIDUALS:
| | We gladly drop-ship for anyone.
|
| | Please provide the full name of the recipient as well as their full mailing address in addition to yours.
|
| | A combination invoice/shipping manifest will be included with the package unless otherwise specifically requested (please see "Invoicing," | | | above).
|
| | A copy of the combination invoice/shipping manifest will be sent to the buyer upon specific request, either via email or standard mail.
|
INVOICING DROP SHIPMENTS FOR BOOKSELLERS:
| | Our combination invoice/shipping manifest will be included with the package unless otherwise specifically requested (please see "Invoicing," | | | above).
|
| | A copy of the combination invoice/shipping manifest will be sent to the bookseller upon specific request, either via email or standard mail.
|
| | Only when a bookseller requests drop shipping and specifically requests we substitute their company name and address for ours on the | | | mailing label will we not identify our company there or on the shipping manifest.
|
GIFT CERTIFICATES:
| | Gift certificates in $5.00 increments are available at any time.
|
| | Gift certificates are valid for twelve calendar months from date of purchase; this will be recited on the gift certificate.
|
| | No change will be given for gift certificate purchases. Residual amounts will be carried over for an additional six calendar months from date | | | of each subsequent purchase until the entire amount is used.
|
| | Any residual amount not used within the required time frame will not be refunded.
|
| | If the recipient wants a book which exceeds the gift certificate amount, that gift certificate amount will be applied towards the sale and they | | | will be responsible for the full balance due, including shipping costs.
|
| | There is no handing fee for gift certificates.
|
| | We will create a paper document tailored specifically to your recipient and the occasion.
|
| | We do not create email gift certificates! We believe such a document would be regarded as spam by the recipient and deleted without | | | reading.
|
| | Please provide your recipient's full name and mailing address.
|
| | In addition, please provide you full name, mailing address, phone number, and email address.
|
| | If you require a copy of the gift certificate, an additional $.41 to cover postage will be added to the gift certificate amount due from you.
|
| | Please advise us when the gift certificate needs to arrive at the recipient's address. Please allow ample time for the creation of the gift | | | certificate and its timely arrival via mail.
|
| | Full payment must be made in advance and may be made as described above.
|
BOOKSELLER DISCOUNT:
| | We offer a bookseller discount on a case-by-case basis.
|
| | Booksellers must specifically request this discount.
|
| | We reserve the right to request proof that a person is, indeed, a bookseller.
|
BOOKS PLACED ON HOLD:
| | For typical customers, books are placed on hold for seven (7) calendar days from date of order pending receipt of payment.
|
| | For libraries, books are placed on hold for thirty (30) calendar days from date of order pending receipt of payment. We know you folks are at | | | the mercy of your financial departments!
|
| | For booksellers, books are placed on hold for ten (10) calendar days from date of order pending receipt of payment. We know you folks will | | | sometimes need to wait for payment from your customer.
|
| | Anyone needing extra time need only ask!
|
| | Please understand that when we place a book on hold it is not available for sale to anyone else. If you decide you do not want the book, | | | please give us the courtesy of letting us know so that we may return the book to our active inventory.
|
|
